Slides & Videos
The Airline Passenger Experience Continuum
Jonathan Norris talks about similarities between airline's approach to passenger experience and the UX field.
February 22, 2012
Video (YouTube) | Photos (Flickr) | Deck (6.6MB PDF)
Become a Presentation Superstar!
Stephen Gates Stephen shares highlights from his Starwood course on presenting like a pro.
January 24, 2012
Video (YouTube) | Transcript (DOC) | Photos (Flickr) | Deck (2.6MB PDF)
World Usability Day, Sponsored by Bloomberg
Theme: Education ~ Designing for Social Change Panel Discussion & Moderated QA session
November 10, 2011 Video (YouTube) | Transcript (DOC) | Photos (Flickr)
"Whaddaya Mean, I'm Not Qualified?"
A Discussion on Roles & Experience In The UX Industry - Plus -
"Speed Dating for your Résumé" 2-part event: 1hr panel discussion followed by 1hr resume & portfolio review session
September 20, 2011 Video (Vimeo) | Transcript (DOC) | Photos (Flickr)
Case Study: UX Designer Re-Invents Video Content Management System That Enables Employees To Go Home At a Reasonable Hour
Dmitry Zak (NBC Universal)
May 17, 2011 Video (Vimeo) | Transcript (DOC) | Photos (Flickr) | Slides (Dropbox)
Multimedia Storytelling For The NYTimes.com
April 18, 2011
Andrew is an innovative leader in digital journalism. As the multimedia editor at The New York Times, he has pioneered efforts to redefine multimedia journalism and pushed the medium in telling and explaining stories by working collaboratively across the newsroom and recruiting top talent from a wide range of industries from interactive programmers to radio broadcast journalists and leading award-winning editorial projects.
Andrew's presentation slides
How Starwood Builds Emotional Connections and Brand Loyalty Online
March 15, 2011
Stephen is a designer and second-generation creative director who is currently the Senior Creative Director for Starwood Hotels & Resorts where he leads global digital design and branding for their 9 brands including W Hotels, Westin, Sheraton, and St. Regis.
Video (Vimeo) | Transcript (MSWord, 286KB) | Presentation (PPT, 21MB)
A Discussion On The Future Of Financial Services For The Retail Customer
February 15, 2011 Ted designs technology products and services but cares more about people than technology in the end. He is the Interaction Design Director in Smart’s New York office, leading the design of new experiences for a wide range of consumer electronics, mobile devices and networked services. In this presentation, Ted discusses how the current climate of broken trust between people and banks has given rise to a new breed of nimble financial service providers.
Lean UX: Getting Out Of The Deliverables Business
January 18, 2011 Jeff is a user experience designer based in metro NYC. He has spent his career designing engaging experiences for clients big and small. He is currently the Director of User Experience at TheLadders.com where he helps executive jobseekers and recruiters make meaningful connections with each other.
Presentation (SlideShare) | Video playlist (YouTube)
World Usability Day, Sponsored by Bloomberg, November 11, 2010 Every second Thursday of November, people from around the world unite to promote the need for user-friendly designs, products, and services. Our presenters shared perspectives on communication in three different fields: Elizabeth Rosenzweig from digital technology and user experience, Sylvia Harris from visual design and citizen advocacy, and John Hockenberry from syndicated media and journalism.
Sylvia Harris's slides (PDF, 25MB) | Citizen Designer Facebook page | World Usability Day video playlist (YouTube)
Douglas Van Duyne, October 19, 2010 Douglas van Duyne, author of the UX best-seller The Design of Sites: Patterns for Creating Winning Websites and author of a seminar series called GameFraming, showed us how to reconnect with the sense of play you were born with, and how you can apply it to your practice as a UX professional. Presentation (zip)
Whitney Quesenbery, September 14, 2010 Whitney Quesenbery is a user researcher, user experience practitioner, and usability expert with a passion for clear communication. She is the co-author of Storytelling for User Experience (Rosenfeld Press, 2010).
Nate Bolt, June 29, 2010 Nate Bolt is an artist, entrepreneur, and co-author of the recently-published book, Remote Research: Real Users, Real Time, Real Research (Rosenfeld Press, 2010). As president of Bolt | Peters, Nate has overseen user research studies for clients such as Sony, Oracle, HP, Greenpeace, and Electronic Arts.
Felipe Memoria, June 15, 2010 The iPad has been just as liberating and invigorating for designers as it has been for users. But designers have also been forced to make substantial adjustments to their design methodologies, as they strive to take full advantage of the new tablet form. Felipe gives us his take on the beauty of the iPad.
Presentation (zip, 48MB)
Jared M. Spool, January 19, 2010
Jared M. Spool, Founding Principle of User Interface Engineering shared his insights gained through his extensive research on Amazon.com.
Presentation (Slideshare) | Transcript (provided by ACS Captions).
Mary Michaels, June 16, 2009
Mary M. Michaels of Human Factors International explains how good usability means a good return on investment (ROI), ensuring that dollars are wisely spent, especially in this difficult economic climate.
Presentation (PPT, 18MB)
Dan Brown, May 19, 2009
Dan, founder and principal of Eight Shapes, reprised his popular IA Summit 2009 presentation on "Difficult Conversations in Creative Environments".
Professor Ben Shneiderman, April 21, 2009
Professor Shneiderman, founding director of the Human-Computer Interaction Lab at the University of Maryland, spoke about the "Reader-to-Leader Framework" to help researchers and designers understand social media and accelerate participation.
Presentation (HTML) | Learn more about the HCIL's annual symposium.
Marko Hurst, February 17, 2009 Marko spoke about a new method for incorporating quantitative data such as web analytics and business intelligence into your qualitative user experience deliverables.
Designing Outcomes For Usability (PPT)
Andrew DeVigal, January 27, 2009
Andrew, the multimedia editor for The New York Times, presented case studies from his company and showed how they tell interactive stories online.
Lon Taylor, October 28, 2008
As the Principal Usability Consultant at First Insights, Lon has spent the past fifteen years cultivating his usability, marketing and advertising skills by achieving measurable results for Fortune 500 firms and successful start-ups. With wealth of experience and knowledge, Lon offers clients a straightforward approach to helping them meet their objectives.
Presentation (PPT) | Live moderator videos from the Campaign 2008 project.