What We Talk About When We Talk About International Research

  • 28 Feb 2017
  • 6:00 PM - 8:45 PM
  • 8 Clarkson St, 12th floor, New York, NY 10014
  • 0


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As many organizations expand their customer bases beyond the domestic market, understanding user needs has become more critical than ever to stay ahead of the curve. What are some of the best practices to uncover user needs in the global scene?

Join us for a panel discussion about how to conduct successful global UX research. Our panel consists of two UX veterans who have conducted research in the US, Europe, Asia, and South America. They'll talk about a variety of research methodologies and share their insights into how an emphasis on planning, building partnerships, and being culturally sensitive will ensure things run smoothly.

Meet Our Panelists

Dalila Szostak -- Lead Experience Researcher at Google Jigsaw

Dalila Szostak helps shape experiences to further the positive impact that technology can have in our society. She is the lead experience researcher at Google Jigsaw. She specializes in international research and has conducted workshops and published her work in a wide range of academic and industrial gatherings globally. Dalila holds a doctorate degree in User System Interaction from the Technical University of Eindhoven and a Masters degree in Human Factors and Systems from Embry Riddle Aeronautical University.

Eugenio Santiago – VP of User Experience Research at Key Lime Interactive

Eugenio Santiago is an innovator in user research with over a dozen years of experience helping the world’s most admired brands optimize their digital and product experiences. Eugenio’s industry expertise includes but is not limited to: mobile experiences, financial services, and retail while still maintaining a passion for sports and gaming. As Key Lime Interactive has grown, Eugenio has managed and conducted over a dozen international research projects in seven countries. When he is not traveling to other countries to conduct research or attend conferences as a subject matter expert, he is at home in Brooklyn with his family—two boys and a little princess—who always keep him on his toes.

Hosted & Sponsored by

8 Clarkson St
12th floor
New York, NY 10014



 Annual Members


 General Public


 Event Admission ($10) + Annual Membership ($15)


 Students (valid student ID required at check-in)

Free with admission: snacks, refreshments, networking opportunities, intelligent discussions, not-so-intelligent discussions, enlightenment, and inspiration.


Tuesday, February 28

6:00-6:50 PM

 Networking & Refreshments

6:50-7:00 PM 

 Opening Announcements

7:00-8:00 PM

 Panel Discussion & Q&A

8:00-8:45 PM

 More Networking & Refreshments


All registration activities are handled by our volunteers. Please be advised that on the day of the event, we will do our best to manage transfers and late requests, but our primary focus will be on day-of-event logistics.

Regular registration closes at 10:00pm ET on Monday, Feb. 27 -or- whenever seating capacity is reached, whichever occurs first. Tickets can be transferred by sending a request to RSVP@nycuxpa.org up until 48 hours before the event opening. Transfer requests received after this period may not be received or processed. Transferees will please bring the transferer's registration confirmation in printed or digital form as backup.

If the event sells out early, a Wait List may be set up and managed by us on a discretionary basis. We will do our best to keep Wait-Listers informed about the status of available seating, but Wait Listers who haven't heard anything by noon the day of the event can assume there has been no change in status. 

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