WUD 2017: Let's Talk About Inclusion

  • 09 Nov 2017
  • 6:00 PM - 9:00 PM
  • 1100 6th Ave, New York, NY, 10036
  • 0


World Usability Day 2017
Thursday, November 9

Let's Talk About Inclusion

Of course we want to be inclusive...but where to start? There’s accessibility, language, digital inclusion, global, cultural, and socio-economic differences. Learn how to broaden your research to include more voices in the stories you collect. And how to use those stories in a conscious act of innovation.

We’ll introduce some of our best research tips, some of the people we’ve met, and stories that changed our product. Then, you’ll explore ideas for how to make your own work more inclusive. You'll leave inspired to be an inclusion superhero and delight all your users.

What you will learn

  • Ways to think about inclusion
  • Ideas for increasing the diversity of your research participants
  • Examples of how insights from inclusive research can expand and improve your product vision

Our Speakers

Whitney Quesenbery

Maggie Ollove

Taapsi Ramchandani

At the Center for Civic Design (@civicdesign), we believe that democracy is a design problem. Our work is about making every government-citizen interaction easy, effective, and pleasant. We blend our skills in research, usability, design, accessibility, and plain language into an approach to UX in the civic space. We want to transform election materials from voter education to ballots to ensure that everyone can participate in elections, no matter what language they speak or their abilities, whether they are avid voters or skeptically disengaged.

Whitney (@whitneyq) founded the Center with Dana Chisnell in 2013, but has been working on election design for much longer. She served on Federal advisory committees writing voting system guidelines and accessibility regulations, worked in California on election materials including a plain language version of the Voter Bill of Rights, and has run civic design projects across the country. She is the author of 3 books, most recently A Web for Everyone: Designing Accessible User Experience.

Maggie designs innovative services with a human-centered approach. Whether she is leading research about Informed Voters, transforming election materials in Virginia, or solving the challenge of child care for low-income families, she brings her skills in design-led research, workshop facilitation, and prototyping to find innovative solutions to social challenges. She holds an MFA from the Transdisciplinary Design program at Parsons The New School for Design.

Taapsi (@digitaldidi) is a civic anthropologist, which means she’s an expert in asking too many questions and most comfortable in the field. She leads the work at the Center to design usable materials for ranked choice voting and vote-by-mail envelopes in California. Her doctoral dissertation research looks at the creative ways in which Trinidadians interact with their local and national elected representatives to access basic services as well as demand good governance.

Sponsored by

Check out how Optimal Workshop is celebrating World Usability Day, and enter to win some great prizes!

Hosted by

HBO (@hbocareers)
1100 6th Avenue
New York, NY, 10036



Registration closes at 12 noon ET on Monday, 11/6


NYC UXPA Annual Members


IxDA NYC Members


General Public


Event Admission ($10) + Annual Membership ($15)


Students (valid student ID required at check-in)

Free with admission: snacks, refreshments, networking opportunities, intelligent discussions, not-so-intelligent discussions, enlightenment, and inspiration.


Thursday, November 9


Networking & Refreshments


Opening Announcements


Speaker Presentation and Q&A


Post-Event Networking


All registration activities are handled by our volunteers. Please be advised that on the day of the event, we will do our best to manage transfers and late requests, but our primary focus will be on day-of-event logistics.

Regular registration closes at 12 noon ET on Monday, November 6 -or- whenever seating capacity is reached, whichever occurs first. Tickets can be transferred by sending a request to RSVP@nycuxpa.org up until 48 hours before the event opening. Transfer requests received after this period may not be received or processed. Transferees will please bring the transferer's registration confirmation in printed or digital form as backup.

If the event sells out early, a Wait List may be set up and managed by us on a discretionary basis. We will do our best to keep Wait-Listers informed about the status of available seating, but Wait Listers who haven't heard anything by noon the day of the event can assume there has been no change in status. 

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