"Whaddaya Mean, I'm Not Qualified?" A Discussion On Roles and Experience In The User Experience Industry

  • 20 Sep 2011
  • 6:00 PM - 8:30 PM
  • Pace University, Michael Schimmel Center for the Arts (entrance on Spruce St), 1 Pace Plaza New York, NY 10038


6:00-6:45PM Registration & Networking
6:45-7:00PM Announcements
7:00-8:00PM Part I: Panelist Discussion
Part II:
"Speed Dating For Your Résumé"

Event Description

When it comes to to finding a job in the user experience industry, there's a lot of heartache. What are the things hiring managers place the most value on? How does a person transition into the field? And why is salary such a tricky subject?

In this 2-part event, we'll shed some light on the topic from a hirer's point of view, and give you a chance to observe your r
ésumé's performance under battlefield conditions.

What is Resume Speed Dating?
This 30-minute segment is intended to allow participants to get review their résumés with the hiring managers who have volunteered for the event. Feedback will be kept brief and high-level, but will allow participants to find out if their résumés present themselves accurately. Participants are also encouraged to bring sample printouts of work, including wireframes, documentation, screenshots, etc. This will make it possible for reviewers to get a much clearer picture of particpants' capabilities in the time allowed.

Part I: Panelist Discussion


Alfred KahnAlfred Kahn
Alfred Kahn is the Director of Customer Experience for Wolters Kluwer Law & Business. He recently joined Wolters Kluwer from J.P. Morgan, where he led a multidisciplinary team of 17 responsible for the ground-up redesign of ACCESS, J.P. Morgan’s client-facing wholesale banking portal. Alfred has deep experience in the design of portals, transactional applications, desktop applications and websites in numerous market segments including Financial Services, Automotive, Public Sector, eCommerce and Telecommunications.
Email: Alfred.Kahn@wolterskluwer.com

Karin KawamotoKarin Kawamoto
Karin has been designing usable interfaces for over 18 years, building and managing multi-disciplinary teams for a diversity of user and client types. Having worked for consulting firms, agencies, and in-house groups, her work spans complexity from marketing micro-sites to massive banking and trading systems.  Karin has been an equity analyst on Wall Street, a director of Information Architecture at Ogilvy Interactive, and is currently a Principal User Experience Architect at TandemSeven. Key client work includes Aflac, American Express, Deloitte, Sears, Morgan Stanley, Wall Street Systems, Cheetahmail, Merrill Lynch, Staples, Scholastic, and Bloomberg.
Email: kkawamoto@tandemseven.com

Ronnie BattistaRonnie Battista
Ronnie is the executive director for Experience Design at MISI Company, which also has an $80M staffing arm. He's a former president of UPA NJ and is currently on the board of directors for UPA International, leading their certification efforts. He also teaches the Rutgers Mini-Masters course in User Experience Design. Past jobs include being a managing director for Gextech, VP of Online Customer Experience for Dun & Bradstreet, and senior manager for Accenture where he built the User Experience Labs practice at their Innovation Center.
Email: rbattista@misicompany.com

Tammy SachsTammy Sachs
Tammy is CEO of Sachs Insights, a qualititative research consultancy located in Soho. Sachs Insights specializes in product and web development, utilizing ethnography, user experience research, focus groups and other qualitative methods to uncover insights among consumers and professionals to support marketers and product development teams. Clients are Fortune 1000 companies in industries including healthcare and pharmaceuticals, financial services, food and beverage, travel, media and technology, including American Airlines, American Express, Best Buy, CVS, Harvard Business Review, HBO, Humana, ING, Intercontinental Hotels, Johnson & Johnson, JPMorganChase, Kellogg's, McGraw Hill, Merrill Lynch, Pepsi, Pfizer, Starwood, Time Inc., Viacom, Verizon, Virgin Mobile, and Wiley.
Email: tsachs@sachsinsights.com

Part II: Speed Dating For Your Résumé

Reviewers include our panelists, plus...

Rebecca LeviRebecca Levi
Recruiting Manager
The Joanne Weaver Group
Email: rebecca@joanneweavergroup.com
Industry: Cross-industry

Todd Toler
Director of User Experience
John Wiley & Sons

Industry: Publishing

Tom CiccolaTom Ciccola
Account Manager
Email: tciccola@teksystems.com
Industry: Financial Services

Jennifer PughJennifer Pugh
Talent Agent
Email: jpugh@thehiredguns.com
Industry: Cross-industry


Tom Bittner, Chris Pallé, and Lawrence Lipkin!


Pace University Seidenberg School
Pace University is pleased to host this event.

Please go to the entrance for the Michael Schimmel Center for the Arts, located on Spruce Street (to the right of the main Pace entrance) halfway down the block.

Nearby subways:
4,5,6 - Brooklyn Bridge/City Hall
N, R - City Hall
2, 3 - Fulton Street (Broadway)
A, C, J, Z - Fulton Street (Fulton)

View Larger Map

About Our Sponsors

Contact Tom Ciccola for UX opportunities.

InVision App
Try our prototyping app free for 30 days,
no credit card required!

Pace Seidenberg School of CSIS
Contact Wilfredo Pena for course information.



$10 for members, $5 for students, $20 for non-members

Deadlines, Transfers, & Policies

All registration activities are handled by our volunteers. Please be advised that on the day of the event, we'll do our best to accommodate late requests, but our primary focus will be on day-of-event logistics.

Regular registration closes at noon Monday September 19, 2011 OR when we run out of tickets, whichever happens first.

Refund requests will be honored until noon Monday September 19, 2011. Please send refund requests to RSVP@nycupa.org.

Tickets are transferable on or before noon Monday September 19, 2011 by sending a request to RSVP@nycupa.org.

Seating Capacity & Wait Lists

Seating capacity changes with every venue. If an event sells out beforehand, a wait list may be set up and managed by us on a discretionary basis. Signing up on the wait list does not guarantee a seat; we'll do our best to keep wait-listers informed about the status of available seating.

Registration for this event is online. If you choose to come to the event on a walk-in basis, please bring exact change and be advised that a seat is not guaranteed.


This event may be video-recorded. NYC UPA reserves the right to use any video footage and/or photography obtained during our events and networking activities on our website or any other community-sharing website, including but not restricted to Facebook, LinkedIn, Vimeo, YouTube, and Flickr in order to promote the visibility of our organization.

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