Experience Metrics That Drive Action

  • 01 Dec 2020
  • 7:00 PM - 8:00 PM
  • Webinar
  • 31


Registration is closed

Tuesday, December 1, 2020

7:00 - 8:00 PM ET

Experience Metrics That Drive Action

Learn what to measure to run a modern product management practice. In this talk, Tomer Sharon will offer definitions around experience measurement, introduce measurement principles, and touch on traps many practitioners tend to fall into using the Google HEART framework for deciding what to measure. 

Tomer will give examples for useful experience indicators and end with three take away steps toward establishing an experience measurement system that goes hand in hand with a modern product management practice. Learn how the world’s preeminent companies are using experience metrics scores to drive product roadmap decisions and predict business outcomes.

Meet our Speaker

Tomer Sharon

Head of User Research & Metrics at Goldman Sachs

Tomer Sharon is a leading voice on the topics of design thinking, user experience, and lean research methodology. Tomer is Managing Director, Head of User Research & Metrics at Goldman Sachs. He is the author of two books, Validating Product Ideas (2016) and, It’s Our Research (2012). Previously, Tomer was Head of User Experience at WeWork and Sr. User Experience Researcher at Google Search. He has mentored organisations (large and small) on user research methodology, has given keynotes, and taught workshops in 13 countries and the UN. Tomer holds a master’s degree in Human Factors in Information Design from Bentley University in Waltham, Massachusetts.


Members: Free!

General Public (open 11/17): $5

Registration closes at 5pm EST on Monday, 11/30.

At that time all registrants will be sent a reminder email with a link to the webinar room.

Event Policies

Registration closes at 5pm ET on Monday, 11/30 -or- whenever capacity is reached, whichever occurs first.

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