Fasten Your Seatbelts: The Challenges of Providing In-Flight Streaming Media and Wi-­Fi to Smart Devices

  • 23 Jul 2013
  • 6:00 PM - 9:00 PM
  • MRY, 11 W19th St (3rd floor), NY, NY 10011


  • Volunteers, presenters, and presenter's guests
  • For general public
  • For Annual Members

Registration is closed

In a rare look inside the aviation industry, this session will look at how the dramatic rise in popularity of smart phones and tablets, coupled with passengers' desire to always be connected, has challenged traditional inflight entertainment systems.

Jonathan will talk about:

  • Trends seen in US passenger device usage on airplanes, including second screens
  • Passenger personas and their activities
  • How media and Wi-Fi is provided over land and sea
  • The impact passenger's devices are having on fuel weight and subsequently, on ticket costs
  • Content management: The challenge of providing one movie in 30 different versions


Jonathan Norris was recently appointed as Vice President of Sales for Lumexis Corporation, based in Irvine, California, a manufacturer and marketer of fiber optic and wireless inflight entertainment and communication systems.

For the last two years Jonathan was Executive Director of Trade Media and Events at Ink with responsibility for the Airline Passenger Experience and Airline Retail News magazines and a portfolio of international aviation industry conferences and exhibitions.

Prior to joining Ink Jonathan was Vice President Cabin Design Office at Airbus where he led the development of world‐class cabin interiors and cabin systems for all Airbus aircraft programs. Other positions held include: A350 XWB Cabin & Cargo Program Manager with Airbus, Chief Design Engineer on the 728JET with Fairchild Dornier and Chief of Repair Engineering with BAE SYSTEMS Regional Aircraft.

Jonathan is a Chartered Engineer with the UK Royal Aeronautical Society, is a member of the APEX Technology and Education Committee leadership teams and is a regular speaker at industry conferences/forums on a wide range of cabin, passenger and crew issues.


6:00 Light Refreshments & Networking
6:45 Announcements
7:00 Presentation and Q & A
8:00 Post-Event Networking


11 W19th St (btw 5th & 6th Ave), 3rd floor
New York, NY 10011



$10 for members, $5 for students, $20 for non-members

Deadlines, Transfers, & Policies

All registration activities are handled by our volunteers. Please be advised that on the day of the event, we'll do our best to accommodate late requests, but our primary focus will be on day-of-event logistics.

Regular registration closes the day before the event or when we reach capacity, whichever happens first.

We provide attendee lists to security staff and print name tags on around noon the day of the event, therefore refund requests can only be taken until the day before the event (send refund requests to We regretfully cannot offer refunds to people who cancel on the day of the event. You have until 11AM the day of the event to transfer your ticket to someone else by sending the name of your transferee to We will do our best to accommodate, but we can't guarantee that all transfer requests will be honored. 

Seating Capacity & Wait Lists

Seating capacity changes with every venue. If an event sells out beforehand, a wait list may be set up and managed by us on a discretionary basis. Signing up on the wait list does not guarantee a seat; we'll do our best to keep wait-listers informed about the status of available seating.

Registration for this event is online. If you choose to come to the event on a walk-in basis, please bring exact change and be advised that a seat is not guaranteed.


This event may be video-recorded. NYC UXPA reserves the right to use any video footage and/or photography obtained during our events and networking activities on our website or any other community-sharing website, including but not restricted to Facebook, LinkedIn, Vimeo, YouTube, and Flickr in order to promote the visibility of our organization.

On rare occasions a presenter may need to cancel at the last minute. This can happen due to air travel delays, client emergencies, or other factors beyond our control. NYC UXPA will make every effort to secure a backup speaker if this occurs. If a backup speaker can't be found, NYC UXPA will issue a refund.

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